Shipping policy
RETURN POLICY:
All returns require prior return authorization from https://shopify.com/72851259691/account
customers will be responsible for shipping costs returned or exchanged only if otherwise indicated
DAMAGED: refund or replacement of the product if it is within 3 days upon receipt after that period of time, no refund or replacement will be made Please follow the steps below if the product is damaged, please take a photo and email it to order secretbeautynailsuppy@gmail.com
m or call (203)873-9307 for instructions with order number or customer ID please and say you prefer a refund or replacement LOST ORDER: Please allow at least 10 days from when you don't receive an update to your tracking number to get a replacement or refund so we can investigate what's wrong with the package and have a response for you. Not much to worry about, one of thousands of orders shipped may happen.
STOLEN PACKAGES:
After the package is shipped and in the hands of USPS, we are not responsible for it.PLEASE check your tracking numbers regularly to prevent your
packages are stolen.
PLEASE NOTE that we are not responsible for packages lost after delivery to the correct address or orders shipped and delivered to the shipping address provided to us, thank you.
All returns require prior return authorization from https://shopify.com/72851259691/account
customers will be responsible for shipping costs returned or exchanged only if otherwise indicated
DAMAGED: refund or replacement of the product if it is within 3 days upon receipt after that period of time, no refund or replacement will be made Please follow the steps below if the product is damaged, please take a photo and email it to order secretbeautynailsuppy@gmail.com
m or call (203)873-9307 for instructions with order number or customer ID please and say you prefer a refund or replacement LOST ORDER: Please allow at least 10 days from when you don't receive an update to your tracking number to get a replacement or refund so we can investigate what's wrong with the package and have a response for you. Not much to worry about, one of thousands of orders shipped may happen.
STOLEN PACKAGES:
After the package is shipped and in the hands of USPS, we are not responsible for it.PLEASE check your tracking numbers regularly to prevent your
packages are stolen.
PLEASE NOTE that we are not responsible for packages lost after delivery to the correct address or orders shipped and delivered to the shipping address provided to us, thank you.